ServiceNow Developer, Dublin, Ireland
Why Conscia Ireland? Join a dynamic, innovative team where your work directly impacts high-profile network and security projects. Grow your career while contributing to cutting-edge solutions in a co
Job title: ServiceNow Developer
Job Type: Permanent
Hours of Work: Full time
Location: Citywest Business Campus, Dublin
We are now looking for an experienced ServiceNow Developer, based in Dublin, Ireland to be responsible for Implementing ServiceNow solutions across CSM, ITSM and SPM for Conscia Ireland.
About Conscia
Conscia is a leading provider of cybersecurity, networking, hybrid cloud, and observability solutions for mission-critical IT infrastructure in large European organisations. Conscia’s experts design, implement, and run innovative, customised IT solutions across cybersecurity, networking, hybrid cloud, and observability, supporting our customers throughout their technology lifecycles.
Founded in 2003, Conscia is owned by private equity investor Nordic Capital. With around 1,700 employees, Conscia serves large organisations in finance, healthcare, manufacturing, utilities, retail, and the public sector from offices in Belgium, Denmark, Finland, Germany, Ireland, Norway, Slovenia, Sweden, the Netherlands, and the UK.
People and Culture
We believe our company culture is part of what makes Conscia special: it’s part of what people love about working here. We’re dedicated to nurturing this positive and inclusive culture, so that people are empowered to bring their whole selves to work each day. Our goal is to foster an environment where people feel valued, heard, and supported, and where they can thrive and succeed. This is reflected in our values: Inspire Trust, Commit to Collaborate, Deliver on Promise, Learn for Life and Embrace Sustainable Change, as well as our EVP “Secure YOUR progress” which is based on the four pillars of Knowledge, Impact, Growth and Flexibility.
Role overview
Our new ServiceNow Developer will need strong expertise in designing, configuring, and implementing ServiceNow solutions across CSM, ITSM and SPM. Will be Skilled in translating business requirements into scalable technical solutions, enhancing platform functionality, and ensuring alignment with ITIL best practices. Adept at working in agile environments, improving workflows, and delivering high-quality platform enhancements.
Responsibilities - what YOU will be doing at Conscia
Design, develop, and implement ServiceNow solutions.
Configure and customize ServiceNow modules such as CSM, ITSM and SPM, CMDB, Knowledge, and IT Asset Management.
Develop and maintain client scripts, business rules, UI policies, UI actions, script includes, and scheduled jobs.
Build and maintain integrations using REST, MID Server, IntegrationHub, and API frameworks.
Create and optimize Service Catalog items, record producers, SLAs, and form layouts.
Ensure platform governance, code quality, and adherence to ServiceNow best practices and ITIL processes.
Collaborate with stakeholders to gather requirements, propose technical solutions, and provide effort estimates.
Troubleshoot platform issues, conduct root-cause analysis, and implement performance improvements.
Assist with upgrades, patching, cloning, and general platform administration.
Participate in Agile/Scrum ceremonies and contribute to continuous improvement initiatives.
The candidate - what YOU can bring to Conscia
Desired skills, competencies and behaviours
Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow scripting.
Strong understanding of CSM, ITSM, SPM.
Experience creating integrations using REST or IntegrationHub spokes.
Ability to build responsive UI using Service Portal or UI Builder.
Knowledge of CMDB structure, discovery patterns, and data integrity practices.
Strong analytical, problem-solving, and communication skills.
ServiceNow Certified System Administrator (CSA) required; additional certifications (CAD, CIS) are a plus.
Professional Strengths
Strong attention to detail with a focus on clean, maintainable code.
Ability to communicate complex technical concepts to non-technical stakeholders.
Comfortable working independently in fast-paced environments
Benefits – What YOU can expect from Conscia:
Annual EDP
Private Pension Scheme
25 days Annual Leave
Bonus Scheme
Ongoing training and development support with an advanced LM
Conscia Ireland is an Equal Opportunities Employer committed to Diversity & Inclusion.
- Department
- IT
- Locations
- Dublin
Dublin
OUR VALUES
About Conscia
Conscia is a pan-European leader in cybersecurity and managed services for mission-critical IT infrastructure.
Conscia secures and runs complex digital infrastructure for large organisations in an increasingly digital world facing rising threats and vulnerabilities. With global expertise and a local presence, Conscia designs, delivers, and manages cybersecurity, networking, hybrid cloud, and observability solutions that keep systems protected, connected, and high-performing.
By safeguarding critical data and operations, Conscia ensures organisations stay resilient and prepared for what’s next – empowering them to secure progress.
Founded in Denmark in 2003 and backed by private equity investor Nordic Capital, Conscia has grown into a pan-European leader. Headquartered in Denmark, the company now employs more than 1,700 people across Belgium, Finland, Germany, Ireland, Norway, Slovenia, Spain, Sweden, the Netherlands, and the UK, serving clients in multiple sectors including finance, healthcare, manufacturing, utilities, retail, and the public sector.